Video-Based Command and Control: Enhancing and Unifying Security Operations

Video-Based Command and Control: Enhancing and Unifying Security Operations

In today’s technology-driven world, most business operations and security decisions are based on data. When it comes to protecting what matters most to an organization, security managers and operators rely on information from a multitude of systems and solutions, such as video surveillance, access control, alarm notifications, and more, to ensure comprehensive protection.  

However, this influx of data can often be overwhelming, difficult to understand and time-consuming to analyze. In most cases, manual processes are needed to synchronize an event across all security components for full awareness, which can increase the risk to people and property. For example, when security operators are overseeing operations from the control room, it can be difficult to understand the events as they are presented from multiple sources and dashboards. Additionally, with an abundance of data points, investigations can quickly become burdensome and ineffective.

In order for operators to make quick decisions and deploy the best response to a given situation, they need a more holistic view.  A view that connects the dots and breaks down silos to present a complete picture of what’s happening across the entire threat landscape. This can be achieved through a video-based command and control platform, such as Verint’s VMS One, which delivers a single, consolidated solution that seamlessly correlates sensors and alarms from any vendor through an intuitive interface.

In the event of a security incident, operators can:

  • Gain a complete understanding of the situation through the combination of enterprise-grade video management, dynamic GIS maps, sophisticated event management, and extensive bi-directional integrations to security systems
  • Ensure contextual visibility and control over events through both live and recorded video, as well as a graphical visualization of related devices and their state on a dynamic map for decision-making based on correlated data and not just video
  • Implement faster response with sophisticated alarm management tools, delivering actionable intelligence derived from data received from connected systems and a powerful rules engine to automatically manage events and execute actions

Additionally, a centralized approach allows information and intelligence to be shared easily with external agencies, employees, citizens, and first responders, which is especially critical in the event of a safety incident where rapid response is paramount.

Aside from the numerous operational benefits of leveraging video-based command and control, this method of video-centric event management is particularly valuable for mitigating threats. Traditional VMS solutions only offer the ability to view and manage surveillance cameras, but in today’s complex threat landscape where high levels of intelligence are in demand at all times, these platforms must go above and beyond to empower security leaders to be more efficient, effective, and proactive.

Jeffrey Lewis

Author: Jeffrey Lewis

Jeffrey is a seasoned marketing leader with a long history in the positioning and marketing of security services on a global scale. He joins us from Cognizant Security, where he led global marketing for the security services portfolio, and has previously held marketing leadership roles at GE Digital, HP Enterprise Security Services and TXU Energy.

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