Systems Engineer (CSM)

Israel, Herzliya / Job ID: 0E.B07

Description:

Verint’s Systems Engineering in CSM-Technical Services group plays central and significant role in most challenging NI projects during whole project life cycle.

Systems Engineer in CSM creates a valuable impact on product design and projects execution process to optimize CIS’s technological solutions and maximize customers’ satisfaction.

Responsibilities:

  • Provide a holistic view of complex systems and solve complicated cross platform problems
  • Set the technical and strategic direction, define policies and act as a mentor
  • Expertise in vast spectrum in technologies from 3rd party infrastructures to application features and configurations. 
  • Constantly raise and implement new ideas to enhance our products 
  • Continuously improve technical solutions and work processes
  • Work closely with sites and customers and participate on site activities
  • Continuously re-evaluate CIS’s products and share knowledge between projects and teams
  • Interact with project managers, R&D, SI, QA, NPI, Architecture, Product and Pre-sales teams.

Requirements:

  • Over 5 years of experience in engineering roles.
  • System-wide understanding of environments with Deep understanding in Verint’s products on both theoretical and on hands-on levels. VantageX – BIG ADVANTAGE
  • In-Depth technical understanding of IT, security and IP/VoIP networks areas
  • Linux, Big Data, Containerisation, Virtualization, Storage systems, IP protocols.
  • High ability to deep-dive into technical details of an architectures.
  • High level of planning skills, driving people and execution is required
  • Development focus and scripting capabilities – BIG ADVANTAGE
  • Excellent customer facing communication skills (verbal and written) in English, Presentation skills.
  • Willingness to travel frequently to customer’s premises – MUST
  • CAN DO approach. 
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