Business Process Specialist

Hiring manager: Tamar Amit

Israel, Herzliya / Job ID: 63.E07


We are looking for an experienced Project Manager of Business Processes to assume a versatile and challenging position.

In this role, you will take part in designing and implementing Verint’s Cyber Intelligence Solutions’ cross-unit processes in a time of major business changes. You will interact with peers and management in order to improve efficiency of working processes and enable transparency and collaboration using new and existing tools.


  • Lead and manage complex cross-platforms business process projects across departments and platforms.
  • End-to-end accountability for internal process-change projects, from business requirement definition and planning to successful delivery and implementation.
  • Perform business analysis and provide guidance on best practices and possible approaches as part of the finalized requirements.
  • Serve as the interface between the business and the IT unit.
  • Manage risks and delays and suggest mitigation and recovery actions.
  • Identify gaps and define business needs for cross-organization processes and tools. 


  • 5+ years of experience as a business process manager, project manager or business analyst preferably in a global company. Experience as a consultant in the relevant fields is a plus.
  • Experienced in managing complex processes and projects with high level of integration across multiple units (at least 2 years).
  • Project managers with no process experience are not relevant for this position.
  • Experienced in redesigning processes taking into account relevant best practices and specific requirements.
  • Hands-on experience in at least 3 of the following business areas: Service, Finance, R&D, Product Management, Operations, Sales.
  • Being able to understand overall business implications of a change without losing visibility of the details behind it.
  • Seasoned in business analysis and defining business requirements in view of best practices - Able to lead a complex process, to facilitate, debate, challenge and drive to common understanding and actions. 
  • Excellent interpersonal skills, positive attitude, the ability to establish and maintain effective working relationships with variety of stakeholders.
  • Wide perspective of IT and business system flows. Technical IT skills and acquaintance with Oracle Apps and Ms-Dynamics are a plus.
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