IP Professional services

Job ID: 96.800

Description:

Verint Cyber Intelligence is a global provider of security and intelligence data mining software that helps governments, critical infrastructure providers and enterprises to neutralize and prevent terror, crime and cyber threats.

Our projects are extremely interesting, working directly with our strategic customers. You will work on projects from the requirements stage till the deployment at the customer's sites.

We are looking for a professionally competent senior IP Professional Services.

The successful candidate will have an opportunity to participate in developing state of the art security technologies, and benefit from high-level involvement in major projects that will significantly contribute to making our world safer and more secure.

Key responsibilities:

Maintaining sub systems in major Cyber and Intelligence project, providing Tier4 support throughout project’s lifecycle and taking part in solution implementation, on-site debugging and remote development support.

Primary Duties & Responsibilities:                                     

·     System support:

o   Solution functionality and networking troubleshooting

o   Broken flows diagnose

o   Maintain system health

o   Root-Cause-Analysis

o   Dump file analysis

·     Overall system:

o   System fine tuning

o   Preventive and maintenance procedures

o   Supporting any activity which requires development related engagement: Site surveys, POC, demo, etc.

·     Reports and Knowledge Management:

o   Daily status reports

o   Installation and configuration manuals update

o   Compose WiKi and share solution, technical expertise with fellow engineers

Requirements:

Key skills and requirements:

  • In-depth knowledge of IP communication protocols like – TCP\IP
  • Proven experience of IP debugging, using tools like Wireshark, Tcpdump
  • Experience in Telephony\VoIP - an advantage
  • Willingness to travel - 45%
  • Hands-on experience
  • Linux - an advantage
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