Tier 4 Team Leader (C#/C++)

Hiring manager: a

Job ID: A7.316

Description:

Verint Cyber Intelligence is a global provider of security and intelligence data mining software that helps governments, critical infrastructure providers and enterprises to neutralize and prevent terror, crime and cyber threats.

You are invited to be part of the development of applications for security intelligence systems, a position which involves worldwide interest, creativity and high professional challenge.

We are looking for a talented team leader to lead a Tier 4 development team that combines both execution and communication challenges. The team’s role is to offer support for our products, advise customers, handle communication with different layers of service and coordinate the development with other teams / systems. 

Responsibilities:

  • Build, lead and mentor a Tier4 development team
  • Supervise service of several projects simultaneously in dynamic execution environments
  • Handle all aspects of people management of team members such as: training, mentoring, coaching, on boarding, performance appraisal and others
  • Work closely with other service layers
  • Communicate and sync with customers and site teams – both in office and on site 
  • Provide tracking and reporting of the team’s output to upper management layers
  • Prioritize incoming requests
  • Act as technical expert for the team members
  • Come with initiatives to improve the existing processes and code base

Requirements:

  • Professional experience of at least 5 years developing in C# and/or C++ server side
  • TL with at least 3 years’ experience, with the ability to lead and motivate employees
  • IP\Mobile\Telephony background represents an Advantage
  • Telephony (GSM/UMTS/LTE/SIP/VOLTE) protocol knowledge represents a significant advantage
  • Excellent communication skills
  • Highly motivated with proven leadership skills
  • Experience with issue tracking and reporting tools
  • Ability to be organized and organize others
  • Ability to quickly understand and work with legacy code
  • Ready to travel abroad
  • Bachelor's degree in Computer Science / Software Engineering
  • Fluent English
  • Very high technical competence
  • Achievement and striving for excellence
  • Must be a team player
  • Able to perform under high load / pressure
  • Willing to perform on-call activity
  • Client facing experience is an advantage
  • Networking experience (Wireshark, IP protocols) is an advantage
  • Knowledge of Telephony (GSM/UMTS/LTE/SIP/VOLTE) protocols is a significant advantage
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